01 · SHOPPING INTENT
What are you looking for today?
A whole new ritual Build a coordinated daily routine from the beginning Add to my routine Fill a gap without replacing everything I already use One specific product Stay within the product category I choose A home-spa treatment Weekly or occasional intensive care
02 · PRODUCT SCOPE
Which part of your ritual should we help with?
Let the finder decide Choose the most useful step based on my answers Cleanse Oil, gel or foam cleansing options Prep + soften A hydration layer before treatment Booster, serum or oil Concentrated care for a visible goal Daily moisturizer Lotion or richer cream to finish Weekly treatment Mask, overnight care or gentle polishing Eye or neck care Specialized care for a focused area Lip care Target dryness, softness and visible lip comfort Use with a device Help identify a device-aware pathway
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03 · TREATMENT AREA
Where do you want to focus?
Face Overall complexion and daily facial care Eye contour Dryness, fatigue, puffiness, lines or firmness Neck + décolleté Firmness, smoothness and moisture support Lips Dryness, texture and daily lip comfort Face + special areas Include a targeted addition where useful
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04 · USE STYLE
How do you plan to use your selection?
Daily care Consistent morning and/or evening use Weekly treatment A focused treatment once or several times weekly Home-spa ritual A layered, relaxing treatment experience LED or non-invasive device Products selected conservatively around device use Microneedling / channel-opening I need fragrance-free, procedure-aware guidance
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05 · FORMULA PREFERENCE
Do you need to avoid added fragrance?
No preference Choose the best match from the full skincare range Prefer no added fragrance Prioritize simpler, fragrance-conscious options where verified Must be fragrance-free Especially important around procedures or highly reactive skin
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06 · YOUR SKIN
How does your skin usually feel?
Dry Often tight, rough or craving richer comfort Oily Frequent shine or visible surface oil Combination Oilier T-zone with drier areas elsewhere Balanced Generally comfortable and even Sensitive Reactive, easily flushed or uncomfortable
02 · PRIMARY CONCERN
What would you most like to address?
Dehydration + dryness Tightness, rough texture or loss of comfort Dark spots + uneven tone Visible discoloration or post-blemish marks Firmness + elasticity Loss of bounce or visible facial contours Fine lines + visible aging Changes in smoothness and resilience Pores + congestion Visible pores, oiliness or blemish-prone areas Sensitivity + stressed skin Skin that needs calm, comfort and simplicity
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03 · DESIRED RESULT
What result matters most to you?
Hydrate Soft, replenished and comfortable-looking skin Brighten More luminous and even-looking tone Firm A smoother, lifted and more elastic appearance Renew Support visible lines, texture and resilience Clarify Balanced-looking pores and a fresher finish Calm Comfort and harmony for stressed-feeling skin
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04 · SENSITIVITY
How easily does your skin react?
Very easily I prefer a gentle, minimal introduction Occasionally My skin reacts when stressed or over-treated Rarely My skin is generally comfortable with treatments
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05 · TEXTURE PREFERENCE
What textures do you enjoy most?
Lightweight Fresh gels, fluid serums and weightless lotions Balanced layers A mix of serum, lotion and targeted care Rich + cocooning Nourishing creams, facial oils and comfort
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06 · ROUTINE EXPERIENCE
How experienced are you with layered skincare?
New I want an easy ritual with minimal complexity Comfortable I already use cleanser, serum and moisturizer Ritual devoted I enjoy layering and targeted weekly treatments
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07 · RITUAL DEPTH
How complete should your ritual be?
3-step essentials Cleanse, treat and moisturize 4-step targeted Add a preparation softener 5-step complete Add a weekly intensive treatment
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