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Shipping Information

SHIPPING COST AND METHODS – CONTIGUOUS UNITED STATES

FREE SHIPPING WITH ORDER OVER $50

Method

Cost

Expected Arrival

Standard

$5.00

7-10 business days or less


*Delivery to U.S. only. Excludes weekends and holidays. In-stock items only.  *Orders placed after 2:00pm PST will be shipped the following business day.

SHIPPING RESTRICTIONS

Undeliverable packages, including refused shipments and packages that have failed delivery, will be returned to Elvis and Elvin assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.

Processing Time: All orders are processed within 24-48 hours of being placed. Orders received on Saturday and Sunday will be processed by close of business Monday. Orders placed after 2:00 PST will be processed on the next business day.

Domestic Delivery Time - Standard Shipping: Orders shipped to the western U.S. can be expected within 7-10 business days. Orders shipped to the eastern U.S. generally take 5-7 business days. Please note 1-3 day shipping does not include weekends and holidays. For quicker delivery, guaranteed overnight and 2-day shipping services are available. All delivery times are estimates. The total time needed to deliver your package may be longer. Elvis & Elvin is not responsible for delays in delivery due to events beyond our control, including shortage of materials, labor strikes, transportation failures or acts of nature.

United States Postal Service (USPS) is required for all deliveries to PO Boxes and military addresses. We cannot guarantee replacement of lost packages shipped via USPS. Be advised that the USPS confirmation number you receive from Elvis and Elvin is only used to verify when a parcel has been delivered, and is not used to track packages en route.

Items that are DOT restricted, including items that are pressurized or flammable, must be shipped via Standard Ground in accordance with the Department of Transportation. DOT restricted items cannot be shipped to Alaska, Hawaii, U.S. territories, military addresses or international customers.

If an item in your order is out of stock, we will notify you via e-mail within one business day. Please make sure to add us to your address book so that you may receive a confirmation email (shipments@elvis-elvin.com).

In accordance with U.S. federal holidays, our warehouse will be closed on the following days of the 2021 calendar:

  • Wednesday, January 1 - New Year’s Day
  • Monday, January 20 - Birthday of Martin Luther King, Jr.
  • Monday, February 17 - Washington’s Birthday
  • Monday, May 25 - Memorial Day
  • Friday, July 3 - Independence Day
  • Monday, September 7 - Labor Day
  • Monday, October 12 - Columbus Day
  • Wednesday, November 11 - Veterans Day
  • Thursday, November 26 - Thanksgiving Day
  • Friday, December 25 - Christmas Day

INTERNATIONAL SHIPPING

All international recipients are considered the importer and may be subject to import taxes, duties and fees enforced by the destination country. We are unable to control or predict these charges. Customs policies vary widely from country to country; you should contact your local customs office for more information. When shipping overseas, customs clearance procedures can delay packages by up to 4 weeks. 

FREE INTERNATIONAL SHIPPING WITH ORDER OVER $250

Method

Cost

Expected Arrival

Standard

$60.00

delivery timeframe unavailable, approximately 4 weeks

 

INTERNATIONAL STANDARD DELIVERY - PLEASE NOTE

*International standard delivery packages take 4 to 7 business days to deliver to the destination country, the package is then handed to customs and then the local postal service. Date of final delivery to the recipient depends on the local custom procedures and postal service.

Packages sent by international standard delivery are not insured and customers are responsible for filing claims for lost or stolen packages with their local postal service. Once orders have been shipped, we are unable to amend the order. Tracking information can vary greatly between countries and may be limited. Please note that some countries postal services do not share tracking data.

elvis-elvin.com currently accept orders from the following locations:

 Australia
Canada
HongKong, China
United Kingdom