The Elvis & Elvin Reward Program is our complimentary program designed to reward our valued customers. As a member, you earn points for various activities such as shopping, leaving reviews, following us on social media, and more. These points can then be redeemed for discounts on future orders, with better benefits as you accumulate more points.

The loyalty program is open to everyone. If you have an Elvis & Elvin account, you're automatically enrolled. If not, you can easily join by visiting our website.

We welcome your feedback! Please reach out to us at info@elvis-elvin.com with any issues or suggestions. Online-chat as well.

If you decide to opt out of the loyalty program, simply contact us, and we'll assist you with unenrolling. Please note that this action will result in the loss of any accrued points.

Should you choose to rejoin the program after leaving, just contact us, and we'll be glad to enroll you again. However, please note that any points or membership status earned before cancellation cannot be reinstated.

Previously, our RISE Rewards Program offered free sign-ups, instant cash rewards upon enrollment, and a referral program to grow our community. Now, with the upgraded Elvis & Elvin Loyalty Rewards Program, we've introduced a VIP membership system. Every dollar spent earns points for redeemable rewards, and higher tiers offer more exclusive benefits. This enhancement emphasizes personalization, spending-based rewards, and tiered benefits to enhance customer loyalty and engagement.

There are numerous ways to earn points, including making purchases, leaving reviews, following us on social media platforms, and more. Refer to the Ways to Earn section on our website for a comprehensive list.

Yes, you'll earn points for the purchase price of every subscription order you make.

Your current point balance is displayed at the reward widget on the bottom right of every page when you're logged into your account.

Your points refresh annually with our system update, ensuring new opportunities for rewards each year. We'll keep you informed to maximize your points before they reset.

You can redeem your points from the reward widget. For checkout, simply copy your code from the My Rewards section and paste it during the checkout process.

No, if you return an item, the points earned for that item will be deducted from your points balance.

There are no limits on how many points you can earn, so feel free to accumulate as many as possible!

It will automatically back to your reward account.

You can view your current VIP Tier under the My Tier section on your Elvis & Elvin Rewards Program page.

Once you qualify for a tier, you'll retain your status for one full year from the date of qualification.

Tier-specific benefits, such as free shipping, just simply copy code at checkout.

The are the VIP tier levels, the fresh start level is "GLOW", the intermediate level is "RADIANT", and the professional level is "LUXE".

For "Glow", 1 point for each $1 spend; for "Radiant", 2 points for each $1 spend; for "Luxe", 3 points for each $1 spend.

• Approved: These points are available and can be redeemed immediately.
• Pending: These points require verification before they can be redeemed, usually for purchases and reviews.
• Canceled: These points will not be added to your account, such as when you cancel a purchase that earned you points.

Some activities may take a few minutes to process, especially instant actions like following us on social media. For activities that require verification, such as leaving a review or placing an order, it may take up to a week for points to be credited to your account.

Instead using points at checkout, we encourage you redeem the points to get rewards.

We have percentage discount, cash redeem, free shipping as so on.